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Privacy Policy

Last Updated: 02 September 2025

Froth (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.frothfoiling.co.uk and when you purchase products from us.

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1. Information We Collect

When you place an order or create an account, we collect the following information:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Payment information (processed securely by our payment providers – we do not see or store your card details)

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2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order or customer service requests

  • Meet our legal, tax, and accounting obligations

  • Improve our services and website experience

We do not sell or rent your personal data to third parties.

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3. Payment Processing

Payments are handled securely by third-party providers. These providers will process your payment information in line with their own privacy policies.

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4. Sharing Your Information

We only share your personal information when necessary to:

  • Fulfil your order (for example, with suppliers or delivery companies in the case of dropshipping)

  • Process payments via our payment providers

  • Comply with legal or regulatory requirements

We do not share your data for marketing purposes with third parties.

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5. Marketing and Communications

Currently, we do not send marketing emails. If this changes in the future, we will only send you newsletters or promotional content if you have actively opted in, and you will always be able to unsubscribe at any time.

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6. Data Retention

We keep your personal information only as long as necessary to fulfil your orders, meet legal requirements, and resolve any disputes.

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7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (where legally possible)

  • Object to or restrict certain types of data processing

To exercise any of these rights, please contact us using the details below.

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8. Security

We take reasonable measures to protect your personal information. However, please note that no method of transmission over the internet is 100% secure.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, you can contact us at: info@frothfoiling.co.uk

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